Brief Introduction
How large is your company?
How many employees are there in your factory?
Could you tell us your main customers?
What kind of mold do you make? Plastic injection molding mould, die casting mould or else?
How many molds do you make annually?
Do you have plastic injection machines for mold trail?
How many shifts do you operate every day?
Do you have office or factory in Hong Kong?
How long is the lead-time for a mold?
Facilities & Technology
How do you maintain your advanced machines?
Have the operators been trained specially?
How often do you inspect you machinery and tools?
What kind of steel do you use to make mold?
Where do you buy the steel and mold base?
What kind of hot-runner do you use?
How do you do the texture/text/heat-treatment /nitriding and so on?
How do you monitor the process?
Which precision grades you can reach?
Do you have any problem communicating in English?
Which standards do you use, Metric or English?
Which process do you think is the most important in mold making?
Can you provide the steel certificate and heat-treatment certificate?
Do you use graphite or copper to be electrode?
Human Resource & Working Environment
Where did you employ your staff?
Have your employees been trained?
Where do your employees live?
How many percent of the talent flow in your company each year?
Could you tell us the average employees salary?
How often do you raise employees' salary?
Terms of Shipment & Payment
Can you explain your terms of payment?
How do you pack the mold?
Do you know the export tax on mold to USA?
After-Sale Service
If there has problem on the mold after the shipment, what did you do?
Who pay the cost of modification?
Do you make spare part for customer?
Brief Introduction
How large is your company?
Jason has an area of 30,000 sq.m.
How many employees are there in your factory?
There are around 400 employees in our factory.
Could you tell us your main customers?
Most of our customers are oversea companies, including some famous brands such as SANYO, NEC, PANDROL, DRB, PROSURGICS, ASA, Q1, PARROT and so on.
What kind of mold do you make? Plastic injection molding mould, die casting mould or else?
Our products are mostly plastic injection molding mould. Sometimes we also make die-casting mould by customers request. The percentage is small.
How many molds do you make annually?
Averagely, we make about 800 to 1,000 molds annually.
Do you have plastic injection machines for mold trail?
Yes, we have. The 35 injection machines range from 35 tons to 2000 tons.
How many shifts do you operate every day?
Two shift.
Do you have office or factory in Hong Kong?
We have two offices in Hong Kong and NanShan District , Shenzhen. The factory is in Fuyong District ,Shen Zhen, China mainland.
How long is the lead-time for a mold?
It is hard to say. It all depends on the mold size, complexity and design. Usually, the lead-time is about 30-45 days.
Facilities & Technology
How do you maintain your advanced machines?
We appoint some experienced and skilled staff to maintain these machines.
Have the operators been trained specially?
Yes, they have.
How often do you inspect you machinery and tools?
Have a maintain every week (skilled staff), and a maintain every month (quality department).
What kind of steel do you use to make mold?
We can use all types of steel appointed by customer. Usually we use P20, H13, 1050.
Where do you buy the steel and mold base?
Usually we buy the steel for LKM.
What kind of hot-runner do you use?
Usually we use Mold-master, Husky, Incoe, Yudo, Hasco and D.M.E.
How do you do the texture/text/heat-treatment /nitriding and so on?
We have the cooperative subsidiary factories to do that. They are more professional.
How do you monitor the process?
Our Project Dept. appoints project engineer to handle every project progress and to communicate with customers.
Which precision grades you can reach?
For the mold, we can guarantee the precision to 0.01mm; for the part, 50 length / 0.01mm.
Do you have any problem communicating in English?
No problem at all. It's common we use English here.
Which standards do you use, Metric or English?
Both of them are OK. We can use the standards requested by customer.
Which process do you think is the most important in mold making?
We think every process is important.
Can you provide the steel certificate and heat-treatment certificate?
Yes, we can. The steel supplier and heat-treatment factory can provide the certificates.
Do you use graphite or copper to be electrode?
We use both of them.
Human Resource & Working Environment
Where did you employ your staff?
We seek qualified, experienced and high-educated employees from talent market or college.
Have your employees been trained?
Yes, they have. We provide internal training for every new comer from the beginning.
Where do your employees live?
We have a living building in our factory for our employees.
How many percent of the talent flow in your company each year?
The percentage is quite small, only about 2-3%. We think the stability of workforce can maintain a good productivity.
Could you tell us the average employees salary?
It's hard to say. Different ranges, skill and experience have different salary.
How often do you raise employees' salary?
We reconsider the salary twice every year.
Terms of Shipment & Payment
Can you explain your terms of payment?
For new mold, 40% deposit, 40% on first short, 20% before delivery. For modify mold, 100% one week upon the approval of the updated samples.
How do you pack the mold?
General packing method For the mold exported oversea: we pack it strictly in accordance to standard of export regulation.
Do you know the export tax on mold to USA?
Sorry, Our quotation is FOB Hong Kong or ex-factory. Of course we can help to find it.
After-Sale Service
If there has problem on the mold after the shipment, what did you do?
This kind of matter has never happened to us before. But if it happens and it is our fault,we pay all the cost without any bargain.
Who pay the cost of modification?
The small changes are free. But for the great changes, if it is our fault, we pay; customers’ fault, they pay; both fault, both pay.
Do you make spare part for customer?
Yes, we do. If customer request .
